Industrial and systems engineering and supply chain management focus on overall efficiency improvements and cost reduction. This focus has significantly benefited all parties in society. However, sometimes the focus does not best serve the ultimate user of the supply chain – humans.
Chen Zhou provides two examples:
- Living in a food desert
- Costly healthcare system
You can read the entire article at https://www.iise.org/isemagazine/details.aspx?id=51997
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