Cities are hubs for ideas, commerce, culture, science, productivity, social development and much more. At their best, cities have enabled people to advance socially and economically.

However, many challenges exist to maintaining cities in a way that continues to create jobs and prosperity while not straining land and resources. Common urban challenges include congestion, lack of funds to provide basic services, a shortage of adequate housing and declining infrastructure.

The challenges cities face can be overcome in ways that allow them to continue to thrive and grow, while improving resource use and reducing pollution and poverty. The future we want includes cities of opportunities for all, with access to basic services, energy, housing, transportation and more.

Learn more at: http://www.un.org/sustainabledevelopment/cities/

Managing Process Change in a Challenging Public Sector Environment

Description Many process improvement efforts are partial or complete failures. Process improvement in the public sector is even more daunting. This report describes the challenges, program components, change management strategy, and lessons learned from a

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